Privacy Policy

Welcome to SALEHAVEN LIMITED (“Company,” “SALEHAVEN LIMITED,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information while providing secure, transparent, and reliable ecommerce marketing and brand positioning consultancy services.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, communicate with us, or use any of our services.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.


Company Information

Company Name: SALEHAVEN LIMITED

Website: https://salehaven.co.uk/

Email: [email protected]

Phone: +44 7460 014469

Business Address:
82a James Carter Road
Mildenhall
United Kingdom
IP28 7DE


Scope of This Privacy Policy

This Privacy Policy applies to:

  • Our official website

  • Contact forms

  • Consultation requests

  • Email communications

  • Marketing communications

  • Business enquiries

  • Ecommerce marketing consultancy services

  • Brand positioning consultancy services

  • Marketplace optimization services

  • Customer experience consulting

  • Any other services provided by SALEHAVEN LIMITED


Information We Collect

We collect information to provide better services, improve our website, communicate effectively, and fulfill our contractual obligations.

Information may be collected directly from you, automatically through technology, or from trusted third-party providers.

Personal Information

Depending on your interaction with us, we may collect:

  • Full name

  • Business name

  • Email address

  • Telephone number

  • Billing address

  • Business address

  • Country

  • City

  • Postal code

  • Company website

  • Job title

  • Business information

  • Marketing preferences

  • Communication history


Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Browser version

  • Device information

  • Operating system

  • Screen resolution

  • Language settings

  • Date and time of visit

  • Referring website

  • Pages visited

  • Session duration

  • Click activity

  • Website navigation

  • Error reports


Marketing Information

We may collect:

  • Campaign preferences

  • Service interests

  • Newsletter subscriptions

  • Consultation requests

  • Download history

  • Marketing interactions


Communication Information

Whenever you contact us, we may retain:

  • Email correspondence

  • Contact form submissions

  • Customer support requests

  • Business enquiries

  • Consultation notes

  • Feedback

  • Survey responses


Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and website functionality.

Cookies help us:

  • Remember your preferences

  • Improve website performance

  • Understand visitor behavior

  • Analyze traffic

  • Improve security

  • Personalize content

  • Measure marketing performance

Types of cookies may include:

Essential Cookies

Necessary for website functionality.

Performance Cookies

Help improve website speed and usability.

Analytics Cookies

Provide anonymous website statistics.

Functional Cookies

Remember your settings and preferences.

Marketing Cookies

Help measure advertising effectiveness.

You may disable cookies through your browser settings; however, certain website features may become unavailable.


How We Use Your Information

We use collected information for legitimate business purposes including:

  • Providing requested services

  • Responding to enquiries

  • Scheduling consultations

  • Managing client relationships

  • Delivering ecommerce consultancy

  • Developing marketing strategies

  • Improving website performance

  • Personalizing user experiences

  • Sending requested information

  • Processing transactions

  • Maintaining security

  • Preventing fraud

  • Complying with legal obligations

  • Conducting internal research

  • Improving customer service

  • Developing new services

  • Measuring marketing effectiveness

  • Managing business operations

We only process personal information when there is a lawful basis for doing so.


Legal Basis for Processing

Where applicable under the UK GDPR and GDPR, we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Contract performance

  • Legal obligations

  • Legitimate business interests

  • Protection of vital interests

  • Public interest obligations


Email Communications

If you contact us or subscribe to our communications, we may send:

  • Service updates

  • Consultation confirmations

  • Business communications

  • Marketing newsletters

  • Promotional offers

  • Company announcements

  • Educational content

  • Industry insights

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.


Analytics

We may use analytics tools to understand how visitors use our website.

Analytics information may include:

  • Website traffic

  • Visitor locations

  • Device types

  • Browsing behavior

  • Referral sources

  • Session duration

  • Popular pages

  • Conversion metrics

Analytics information is generally aggregated and does not directly identify individual users.


Third-Party Services

Our website may integrate trusted third-party providers to support our business operations.

Examples may include:

  • Website hosting providers

  • Email service providers

  • Analytics platforms

  • Cloud storage providers

  • Customer relationship management systems

  • Payment processors

  • Security services

  • Marketing platforms

Each third-party provider processes information according to its own privacy policies.


Data Sharing

SALEHAVEN LIMITED does not sell your personal information.

We may share information only when necessary with:

  • Service providers

  • Technology partners

  • Professional advisers

  • Legal authorities

  • Regulatory agencies

  • Payment providers

  • Business partners

  • Successor organizations during business transfers

Information is shared only when required for legitimate business purposes or legal compliance.


International Data Transfers

Your information may be processed outside your country where appropriate safeguards exist.

Whenever international transfers occur, we implement reasonable measures to protect your personal information in accordance with applicable data protection laws.


Data Security

We take appropriate technical and organizational measures to protect your personal information.

These measures may include:

  • Secure servers

  • Data encryption

  • SSL technology

  • Access controls

  • Password protection

  • Firewall protection

  • Network monitoring

  • Staff confidentiality obligations

  • Security assessments

  • Regular system updates

Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.


Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill contractual obligations

  • Resolve disputes

  • Comply with legal requirements

  • Maintain business records

  • Protect legitimate interests

When information is no longer required, it is securely deleted or anonymized where appropriate.